Daybreak Dungarvan WINS Best Overall Store of the Year & the Charity Merit Award at Daybreak Store of the Year Awards

Daybreak Dungarvan was named ‘Best Overall Store of the Year’ and also took home the ‘Charity Merit Award’ at the annual Daybreak Store of the Year Awards, which took place Thursday the 4th of April. Hosted in the Knightsbrook hotel, Co. Meath, the awards recognise retail excellence across Daybreak stores nationwide.

As well as scooping the top accolade, Overall Store of the Year on the night, the store also took home the Charity Merit Award for its outstanding achievement in raising over €9,000 for the Irish Heart Foundation, Daybreak’s charity partner in 2018. Daybreak Dungarvan, located on Youghal Rd, Dungarvan, Co. Waterford, is owned by Kevin Forde and employs 28 people.

Daybreak is Ireland’s fastest growing convenience group with over 220 stores nationwide. All stores are independently owned by local retailers ensuring that each store can respond to the everyday needs of their local community.

Fifteen retailers were shortlisted for the overall Daybreak Store of the Year Award, which focuses on four key areas – products & services, store environment, communications, and people. During the competition stores were assessed against rigorous criteria, including a series of mystery shopper surveys and audits on store standards.

The Dungarvan-based store was also recently awarded the highly prestigious Q Mark Emerald Standard. The National Q Mark awards are widely recognised in Ireland’s food service industry as the Oscars of Business Excellence. The Q Mark is the highest standard of food safety available in Ireland and verifies Daybreak Dungarvan’s efficiency, performance and commitment to food safety.

As well as the coveted overall Store of the Year accolade, other awards on the night focused on key in-store categories and store layouts. The winners were: 

  • Best Forecourt Store of The Year & Health Champion Award: Daybreak Southlink
  • Best Neighbourhood Store of The Year: Daybreak Rolestown
  • Best High Convenience Store of The Year: Daybreak The Gandon Inn
  • Best Wine Award & Best Off-Licence Award: Daybreak Raven Terrace
  • Best Impulse Award: Daybreak Castlerea
  • Best Food to Go & Hot Beverage Award: Daybreak Cloonboo
  • Best Product Availability Award: Daybreak Drumgoold
  • Best Customer Service Award: Daybreak Tractamotors

Speaking at the Daybreak Store of the Year awards ceremony, Thomas Morrison, Head of Retail Sales, Musgrave Wholesale Partners, said:

“Huge Congratulations to Kevin Forde and his hardworking team at Daybreak Dungarvan on winning ‘Best Overall Store of the Year Award’ and the ‘Charity Merit Award’ at the Daybreak Store of the Year Awards. The Store of the year awards celebrate excellence in convenience retailing and highlight the great consumer experience provided across the Daybreak network. It was a tough competition this year with many worthy contenders and this win is a testament to the team’s huge effort and commitment to providing to providing a great service to their local community.”

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Musgrave crown ‘Store of the Year’ winners at glittering awards ceremony

Three local SuperValu, Centra and MACE stores have clinched the coveted title of ‘Store of the Year’ at Musgrave’s annual awards event on Friday night (22nd March).

McCool’s SuperValu in Ballymoney claimed the title of SuperValu Store of the Year for a second year. The store, known as the ‘heart of the community’, was recognised for championing local suppliers and causes and consistently keeping local at the forefront.

Boyd’s Centra, Junction One picked up this year’s Centra Store of the Year award. Consistently high standards and a strong sales growth, driven by a strong team, have all contributed to the store’s recent success. It was a family affair for the owners, who pride themselves on high store standards across all of their sites, as the team also picked up MACE Store of the Year for Boyd’s MACE, Toomebridge. The store underwent a substantial development last year, transitioning into a Store of the Future, recently recording its highest week of sales since opening.

Winner: Boyd’s Centra, Junction One

Lilley’s Centra, Dublin Road in Enniskillen was announced as this year’s Newcomer of the Year, sponsored by Cushelle. The awards also saw SuperValu Limavady clinching the crown for Fundraising Store of the Year for Action Cancer for a fourth year and McDonald’s MACE, Lurgan winning Fundraiser of the Year for NI Chest Heart and Stroke, both Musgrave’s charity partners.

For the first time, winners of the Excellence Ireland Quality Association (EIQA) Q Mark Awards were also revealed at this year’s Store of the Year Awards, with two stores being recognised this year: Long’s SuperValu Woodburn and Bradley’s Centra, Maghera.

This year’s awards were hosted by TV presenter Eamonn Holmes, taking place at Culloden Estate and Spa.

Winner: Boyd’s MACE, Toomebridge

The annual awards showcase and recognise all of Musgrave’s 240 independent retailers in Northern Ireland across the SuperValu, Centra and MACE brands. Finalists are selected following several rigorous rounds of performance and standards audits, with the highest accolade being ‘Store of the Year’.

A shortlist of 31 finalists competed in 13 categories, sponsored by Irwin’s, Britvic, Coca-Cola, Denny and Cushelle.

Categories included Fundraising Stores of the Year across all three brands, as well as MACE Store of the Year under and over 18,000 sqft, whilst Centra stores battled it out for Foodmarket and High Convenience retailer awards. SuperValu and Centra finalists competed in the Company Owned categories before the coveted ‘Store of the Year’ titles were awarded.

Speaking at the event, Musgrave Northern Ireland Managing Director, Michael McCormack, said:

“Congratulations to all of our finalists and winners at this year’s Store of the Year Awards. We are proud to be able to recognise those retailers who are breaking new ground and who are redefining convenience.

“Our stores and our retailers are at the very heart of their communities, right across Northern Ireland. They deliver a unique customer offering, setting themselves apart from their competitors with a pioneering approach to retail and their commitment to delivering best-in-class customer service.

 “The Musgrave Store of the Year Awards are a part of a continuous drive to maintain the highest possible retail standards across the company, with the judging process getting more and more rigorous each year.

 “A huge thank you to each and every one of our retailers who work tirelessly to set themselves apart from competitors through hard work, passion and commitment to excellence.”

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Dano’s of Mallow wins SuperValu Store of the Year Award for 2019

Dano’s SuperValu in Mallow has been named the best SuperValu in Ireland, scooping the “SuperValu Store of the Year” title for 2019. The store received the much-coveted accolade at the SuperValu National Conference which was held in the Great Southern Hotel, Killarney.

Beating off stiff competition from 12 other finalists, the team was presented with the award by Martin Kelleher, SuperValu Managing Director, Ian Allen, SuperValu Sales Director and JF Michel, Account Director of Three Business, the competition sponsors.

Winning this title recognises the exceptional standards of the Mallow store as SuperValu stores throughout the Republic of Ireland were audited and adjudicated by independent competition judge and retail consultant Matthew Brown to determine the deserving winner.

The store audits focused on product range and quality, customer service, store presentation and innovation, fresh food offering and store hygiene standards; with SuperValu Mallow surpassing all SuperValu stores nationwide.

Receiving the award, store owner Paul O’Mahony paid tribute to his mother and father, Dan and Rose, who started the business in 1967 and were the cornerstone of today’s successful business.

He also paid tribute to his team and acknowledged that their enthusiasm and dedication was pivotal to winning the award. “Our team strives towards a common goal – which is providing the absolute best fresh quality food and value for our customers along with excellent customer service. Trading in Mallow for over 50 years and going from a small galvanised shed to a 16,500 sq ft store is a real endorsement for the hard work of the staff over the years and the people of Mallow for their support of a local retailer and local producers.”

Speaking at the awards, Martin Kelleher, Managing Director, SuperValu congratulated SuperValu Mallow, commenting, “This year, competition was very close across all categories, but Dano’s SuperValu stood out and won the award for consistently providing its shoppers with a superb shopping experience. Its fresh produce, bakery, meat and fish range, health and wellness selection along with its support of local producers is what makes this store a real winner. All SuperValu stores work hard to succeed in a very competitive market and it is the passion of the independent entrepreneurial retailers and their enthusiastic teams that is fundamental to their success.”

SuperValu serves over 2.6million customers every week and has 219 stores nationwide. Together with its retail partners, SuperValu employs over 14,500 people, making it one of the State’s largest private-sector employers. SuperValu continues to source locally wherever possible which helps to sustain 30,000 jobs in the Irish economy.

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Cosgrove’s Centra in Maugheraboy Named the Best Centra in Ireland for 2019

Sligo store also scoops best neighbourhood store prize

11th of February 2019 – Cosgrove’s in Maugheraboy, Co Sligo has been named the best Centra in Ireland, scooping the Centra Store of the Year award for 2019. The store received the much-coveted accolade at the Centra National Conference, which took place at the Great Southern Hotel, Killarney. Cosgrove’s also won the Neighbourhood Centra Store of the year at the event.

Des and Martha Cosgrove from the Maugheraboy store received the awards from Martin Kelleher, Managing Director of Centra, Dan Curtin, Centra Sales Director and JF Michel, Account Director of Three Business, competition sponsors.

As part of the competitive process, retail consultant Dr Alan Collins audited Centra stores throughout Ireland, with each participating store assessed for its range, quality, customer service, hygiene, service offering and local community involvement.

Receiving the awards, store owners Des and Martha Cosgrove paid tribute to the team at Cosgrove’s and acknowledged that their enthusiasm and dedication were determining factors in the Sligo store being selected as 2019 Centra Store of the Year and Neighbourhood Centra Store of the Year.

“It is a great honour to accept these awards on behalf of all our hard-working and dedicated staff members at Cosgrove’s. Their effort does not go unnoticed by us, so it is also great to see recognition by others for the hard work they put in every day. They are a super team of professionals who constantly strive for the best service, healthy convenience offering and value of money to our customers,” said Des Cosgrove.

Commenting on the double award winners, competition judge Dr Alan Collins said: “You can sense passion as soon as you step foot in the door at Cosgrove’s. There’s something about the store that makes it so special. Perhaps it is how it is always a delight to engage with owners who are passionate about their stores, colleagues, customers and communities, which is in abundance at Cosgrove’s. The unique shopping experience starts when you step foot in the door as you are greeted by the best quality fresh food. It is the type of store everybody should have and want in their communities. Congratulations to all involved at Cosgrove’s on this great achievement”.

Dan Curtin, Sales Director of Centra, commended all Centra retailers for their contribution to redefining convenience shopping.Centra stores, such as Cosgrove’s at Maugheraboy, are perfect examples of independent retailers working hard in their local communities to succeed in a very competitive market, by meeting the needs of their customers. They provide choice, value and excellent service within their locality on a daily basis. Congratulations to the team at Cosgrove’s Centra, who have gone above and beyond to maintain the highest standards across the store.” 

With over 462 stores, Centra employs almost 11,000 people and serves over three million customers per week. Centra invests more than €240 million in local communities per annum, which is the equivalent of €4.5 million per week through a combination of payments to local suppliers, acquisition of local business services, wages, charitable donations and local sponsorships.

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