Recent Centra store openings – Dungannon M1 and River House, Belfast

From l-r: Nigel Maxwell, Centra Northern Ireland Sales Director with Sharon and George Patterson, Dungannon M1 Store Owners[/caption]

We are delighted to announce the recent opening of two new Centra stores in Northern Ireland, Centra M1 Dungannon and Centra River House.

The highly anticipated brand-new store at Dungannon represents an investment of £2.2 million creating 50 new jobs in the area. It opened its doors to the public on Thursday 22nd August providing a welcome stop for those travelling to and from the west of the province. Centra M1 Dungannon marks the second store opening for local businessman, George Patterson of Patterson Oil who already owns Centra Gilford Road in Portadown.

Dungannon follows hotly on the heels of Centra River House which continues the brand’s Belfast City Centre expansion. The store opened to the public on Tuesday 13th August and is located on the ground floor of the new 13-storey building on High Street – the perfect convenience location for the numerous private offices and co-working spaces in the area and a welcome addition to the business community. With £400,000 investment, the new store creates 15 jobs and marks the fourth Centra store for owner Donagh McGoveran – adding to properties in Stranmillis, Malone Road and Donegall Street.

Welcoming the recent developments, Nigel Maxwell Sales Director Centra Northern Ireland said “At Centra, our focus is on redefining convenience – providing our shoppers with a healthier offering and innovative ranges, particularly in food-to go and our Frank and Honest coffee brand. Centra M1 Dungannon and Centra River House are the latest examples of our stores responding to the changing needs of the busy consumer.”

From l-r: Nigel Maxwell, Centra Northern Ireland Sales Director and Donagh McGoveran, River House Store Owner
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Frank and Honest opens first stand-alone café

Musgrave is pleased to announce the opening of the first Frank And Honest Gourmet Coffee Company stand-alone café, located on Navan Road, Dunboyne, Co. Meath.

This is a new venture for Frank and Honest, now Ireland’s number one on-the-go coffee brand, and they are delighted to have received such positive feedback already from customers in the local area.

Until now Frank and Honest has only been available within SuperValu and Centra stores, mainly as a take-away option, or with seating areas in some stores.

The brand-new café has been designed with their passion for sustainability in mind. It is fitted with energy efficient appliances and lighting, the packaging is eco-friendly, the coffee grounds are used to fertilise the plants around the café, and of course our Frank And Honest take-away cups and lids are 100% compostable.

Because ‘Frankly my dear, we do give a damn!’

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Musgrave MarketPlace unveils €1.7m upgrade of Galway branch

Pictured are Noel Keeley, Managing Director, Musgrave MarketPlace, Arthur Maguire, Musgrave MarketPlace customer, Síle Seoige, Event MC and Tony Nolan, General Manager, Musgrave MarketPlace.

Musgrave MarketPlace, Ireland’s leading wholesale supplier to foodservice, retail and SMEs has officially unveiled its newly revamped Galway branch to customers. The €1.7 million upgrade of the Galway-based branch forms part of a €12.6m investment to date in the Musgrave MarketPlace brand over the last four years as it continues to redefine wholesale on the island of Ireland.

Síle Seoige was on hand as MC for the launch of the new Galway branch while guests enjoyed a tour of the upgraded Food Emporium as well as food and drink samples from Musgrave MarketPlace’s vast range of suppliers.

The newly revamped branch has been designed with the customer and environment in mind. As well as offering amazing value, great service and a broader product range, the newly revamped branch in Galway includes a new Food Theatre for product demonstrations, a bespoke butchery counter, a new coffee counter, as well as in-branch expert advice.

Speaking on the investment in Musgrave MarketPlace branches in 2019, Noel Keeley, Managing Director of Musgrave MarketPlace, said:

Today marks another significant milestone in our brand journey. Our €1.7m investment in the Galway branch is the next step on this journey and forms part of our €12.6m investment in our branch network.

Upgrading our branches is a response to the changing needs of our customers, needs that were not present 10 years ago. Our Food Emporium format gives our customers a greater range across all products from world foods to bespoke meat cutting in branch and crockery and equipment. Additional services available to our customers include a team of Product Specialists, a Trends Expert, dedicated chef skills masterclasses and retailer workshops. Our brand essence; First for Service, First for Value and First for Choice, is at the core of everything we do, and we are focused on delivering our customers a first-class customer experience.”

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Innovation and investment in convenience

As consumer lifestyles get busier and more frantic, the demand for convenience without compromise continues to grow.

As a leader in retail convenience, Musgrave invests in staying ahead of these trends and creating food shopping and eating experiences that are both unique, exciting and quick. Our ambition is to re-define convenience and to offer healthy and nutritious grab-and-go food and drink for the modern shopper.

Centra is Ireland’s number one convenience brand, with nearly 500 stores across Ireland and Northern Ireland. In July two new stores were opened in Northern Ireland, with a total investment from Musgrave of almost £3 million (€3.34million), creating 50 new jobs for people in the local areas.

In Craigavon, Co Armagh more than £2.5 million (€2.8 million) has been invested in a new store with the Greene family, creating 30 new jobs. Meanwhile over £450K (€500K) in investment has been made in a new store in Limavady, Co Derry, with local entrepreneurs, the Wilson family.

Both stores bear the new-look Centra store design which has the modern shopper in mind, with a contemporary style, wide aisles and lower shelf heights designed to improve the shopping experience.

The stores also include Frank and Honest coffee – now the largest coffee brand on the island of Ireland – a hot and cold deli, and, to fit with the public’s more adventurous tastes, a Mex-a-go counter serving up delicious burritos and Mexican style street food.

Crucially the Centra stores include free WiFi so people can access the internet as they grab some food and drink, and in line with our sustainability strategy, the stores feature the latest energy-saving technology such as environmentally-friendly fridges, lighting and state-of-the-art kitchen equipment.

Our expertise in brand innovation coupled with our knowledge and passion for food is what drives our business forward, but the stores would not be successful without the dedicated local family businesses that run them.

Whilst these Centra stores deliver modern convenience, technology and ‘on-trend’ food offerings, our retail partners bring the magic dust that make these enjoyable places to visit and shop with human interaction and local knowledge.

Find out more about Building Better Brands

Find out more about our Partnerships

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Musgrave MarketPlace invests €2.6 million to upgrade Galway and Derry branches

Investment will transform each branch into a state-of-the-art Food Emporium and reduce their carbon footprint.

Musgrave MarketPlace, Ireland’s leading wholesale supplier to foodservice, retail and SME businesses, announced that €2.6m has been invested in upgrading their Galway (€1.7m) and Derry (€0.9m) branches across the first six months of 2019.

The work to upgrade the Galway and Derry branches is the latest step in a €12.6m plan which Musgrave MarketPlace has undertaken to transform each branch into a state-of-the-art Food Emporium and improve their environmental performance, reducing their carbon footprint.

Investment in the Galway and Derry branches follows branch upgrades in Dublin’s Ballymun and Robinhood, Cork and Duncrue in Belfast.

The newly revamped branches in Galway (opening on 24th July), and Derry (opened on 20th June) have been designed with the customer and environment in mind. As well as offering amazing value, great service and a broader product range, the newly revamped branch in Galway includes a new Food Theatre for product demonstrations, a bespoke butchery counter, a new coffee counter, as well as in-branch expert advice.

All upgraded branches have been designed to save energy and reduce carbon emissions. It is estimated that Musgrave MarketPlace Galway will reduce its CO2 output by 82,000kg per annum, which is equivalent to the annual electricity required to run 50 homes.

As part of the brand’s ongoing commitment to eliminating food waste, Musgrave MarketPlace Galway have joined forces with social enterprise company FoodCloud. The partnership sees surplus food go to charity. So far in 2019, Musgrave MarketPlace Galway have donated over 2,000 meals to local Galway charities.

Speaking on the investment in Musgrave MarketPlace branches in 2019, Noel Keeley, Managing Director of Musgrave MarketPlace, said:

“Today marks another significant milestone in our brand journey. Our €2.6m investment in Galway and Derry is the next step on this journey and forms part of our €12.6m investment in our branch network.

Upgrading our branches is a response to the changing needs of our customers, needs that were not present 10 years ago. Our Food Emporium format gives our customers a greater range across all products from world foods to bespoke meat cutting in branch and crockery and equipment. Additional services available to our customers include a team of Product Specialists, a Trends Expert, dedicated chef skills masterclasses and retailer workshops. Our brand essence; First for Service, First for Value and First for Choice, is at the core of everything we do, and we are focused on delivering our customers a first-class customer experience.”

Other new features at Musgrave MarketPlace Galway and Derry will include:

  • An upgraded ‘Click and Collect’ offering which allows customers to place orders online, hassle-free. Customers can park in the conveniently located Click & Collect parking spots at the store exit and, if they have paid online, have their order brought out to the car when they call the Click & Collect number. Alternatively, they can pick up some extra items in branch while their order is being brought to the till where they can then pay for all of their items.
  • Navigating the store has been made easier than ever thanks to a colour blocking system, which aligns with a map on your trolley.
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Acquisition heralds new era for prominent Co. Armagh store

Fruitfield Eurospar site in Co. Armagh acquired by SuperValu Retailers, Neville & Phillip Woods

Local SuperValu retailers, Neville and Philip Woods, have completed the acquisition of FruitField Eurospar, which will see the prominent Co. Armagh business rebrand to SuperValu. It will be business as usual for the 80+ colleagues as the Woods family embark on the next stage in the store’s development.

Ownership of the store on the Portadown Road in Richhill, Co. Armagh, will transfer from one leading local retail family to another. Over the next few months the store, formerly owned by the Reid family, will be transformed into a SuperValu store under the guidance of the Woods family, who also own SuperValu stores in Tandragee and Richhill and a Centra store on Dobbin Road in Portadown.

The Reids have owned FruitField for over 20 years and in 2014 redeveloped the site into the modern complex it is today. Under the new ownership, the contemporary 8000sq ft store will be further developed in the coming months. The new and improved store will benefit from an enhanced product range and store layout, including an expanded fresh fruit and vegetable offering, alongside an extended food-to-go section, Frank and Honest gourmet coffee and a free to use ATM.

Commenting on the announcement, Eric Reid, said: We are proud to have developed the business over the last 20 years into a strong, community store and we’re pleased to pass the baton on to another leading family business, who, we have no doubt will build on these strong foundations, with their ambitious plans for the future.”

Philip Woods added: “We are excited to take on this site and to continue to build on the great service delivered by Eric and family. Over the coming months we will work to redevelop the store in line with the SuperValu identity. It will be business as usual for the staff and our local suppliers as we build on the retail credentials of FruitField.”

Nigel Maxwell, Sales Director for SuperValu NI said: “We are proud to support the Wood’s family with this ambitious acquisition and to see the SuperValu brand take on a flagship store in the Armagh area. As part of our ambition to lead on foodmarket convenience in Northern Ireland, we are actively seeking out opportunities for new stores for our SuperValu, Centra and Mace brands across Northern Ireland.”

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Centra store has quays to city convenience

Highly anticipated Centra City Quays store set to open on 28th May, following significant £767K investment, creating 15 new jobs

Leading convenience retailer, Centra is set to open its latest new-look store at City Quays, creating 15 new jobs.  Located on the waterfront of City Quays 2 in Belfast Harbour, the brand-new store is part of a significant £767,000 investment by Musgrave and the Gracey family; a well-known local family business, based in Belfast. The new store will open to the public on Tuesday 28th May.

Centra will be the first convenience store to open in the City Quays / Clarendon Dock area, which is currently home to over 5,000 workers. City Quays will eventually provide jobs and homes for 13,000, with City Quays 2 accommodating 1,000 workers.

Spanning 2,615sq ft, the bright and contemporary new store marries high convenience with an expanded food-to-go offering. Amenities in store include Frank & Honest Coffee – the largest gourmet coffee brand on the island of Ireland; a Green Kitchen hot and cold deli, with a plentiful choice of healthy sandwich and salad options, a Mex-a-go Burrito Bar, hot self-serve food-to-go options and self-scanning checkouts. Boasting strong eco-credentials, all Frank and Honest coffee cups and food-to-go packaging will be 100% compostable.

For an enhanced shopping experience, Centra City Quays also features a seating area and complimentary Wi-Fi, providing customers with a dedicated space to dine-in and take a break. The unit will also include a covered terrace for waterfront dining and direct access to the river Lagan walk and cycleway that connects City Quays to Belfast’s Waterfront Hall.

The store is the latest addition to the Gracey family’s portfolio, which also includes two MACE stores at Newtown Park and The Gasworks. Next week’s opening builds on the family’s estate, which was established by leading retailer, Tony Gracey over two decades ago. Today, his daughter Anna and son Stephen are at the helm of this latest addition to the family business.

Commenting ahead of the opening, Anna McErlean said: “Our business was founded by our father Tony Gracey 22 years ago. At one point, he had 10 stores, before deciding to consolidate the business in 2010 to two stores – Mace Newton Park and Mace Gasworks. 

“I joined the business around seven years ago; I had just completed my law degree at Queen’s University and thought it would be a good opportunity for me to learn that side of the business before deciding my career path – I never left. My brother Stephen joined the business in 2018 after four years working in retail business development. Our passion for the business and customer-centric approach has at the heart of our recent successful refit of our Gasworks store and the opening of our new store at City Quays. 

“Our father Tony has decided to take more of a back seat, with Stephen and I now at the forefront of the business today. Together we are proud to mark another milestone as we open our new Centra store at City Quays, bringing significant investment to the local area. We are proud of our roots in the Belfast retail space and are proud to bring further employment to the city.”

 Nigel Maxwell, Centra Sales Director added: “We are delighted to support the Gracey family in this exciting new venture, which brings significant investment to Belfast. One of our core objectives is to work with our retailers with a joint aim to redefine convenience for the consumer. The new Centra City Quays store does just this; bringing an exciting and fresh retail concept to the area that will be matched by the first-class customer service synonymous with the Gracey family name.”

 “We are confident that our new look Centra stores offer customers an enhanced shopping experience, where they can get value for money, without compromising on quality. We are sure this new look store will be a great addition to City Quays, which features a vibrant business and residential community.”

 Graeme Johnston, Belfast Harbour’s Property Director, said: “With over 5,000 workers already based in the area, further offices underway and the Marriott hotel now open, this is a significant opportunity for Centra.

“As part of the procurement process to secure a retailer we surveyed existing workers in City Quays. They wanted access to a wide range of quality, fresh produce that supported healthier lifestyles – Centra’s modern take on convenience and coffee was a perfect fit.

“City Quays has already become a natural extension of the City Centre.  With the waterfront walkway and attractions such as the Marriott hotel and now Centra, we expect even greater numbers of people to visit and enjoy this new part of Belfast.”

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SuperValu King’s Road gets £430k revamp

‘Phenomenal’ store open to the public

SuperValu King’s Road, which first opened in 1996, has undergone a massive £430k revamp which has totally transformed the store and created 8 new jobs.

The major investment by leading retailer Musgrave, owners of SuperValu, comprises a new hot and cold deli which serves up a mouth-watering selection of food, an upgraded butchery area with great value deals and the incredible gourmet coffee, Frank and Honest.

The major new development promises to cater for every type of customer; from local residents collecting their weekly essentials, to the busy office worker seeking healthy but convenient lunch and dinner alternatives.

The King’s Road store manager, Raymond Barr, said: “Along with an abundance of fresh, local produce, SuperValu King’s Road also showcases additional convenience store concepts including a Post Office which is essential for some of our customers who don’t want the hassle of travelling into the city centre. We also have a free to use ATM machine and a free home delivery service which is very popular.

“We believe in working with local food and drink producers and are proud to be stocking sweets from Aunt Sandra’s, Bells’ Tea and a range from Kirk’s Home Bakery, to name a few, and our red meat is all sourced from Northern Ireland.”

The feedback from customers about the east Belfast store has been positive with one person describing it as, ‘phenomenal’, explained Raymond Barr.

“I’ve spoken to as many customers as I can and the feedback about the changes we have made has been incredibly encouraging with one customer describing the store as, phenomenal. We can’t wait to welcome even more customers, new and old, to our new-look store.

“We strive to provide customers with convenient, inspiring shopping solutions, by combining high quality products and exceptional value. It’s imperative to us that our customers enjoy the traditional values of outstanding customer service and good quality, fresh foods, paired with competitive pricing.

“With additional amenities including a post office, free ATM and a free home delivery service we are responding to the changing needs of the busy consumer by providing solutions that help to make life easier.

“On behalf of myself and the rest of the team at King’s Road we’d like to thank all of our customers for their continued support.”

For further information log onto www.supervalu.co.uk

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Addressing the sustainability challenge

We’re proud of our success in food retail. Together with our retail partners we serve about a third of the Irish population, supplying everything from daily food requirements to regional artisan specialities.

However, this is a business that makes a lot of demands on the environment. Delivering food to shops, keeping it fresh and supplying an appealing shopping environment for over a million customers can, if not managed carefully, use up a lot of energy. But we don’t want to compromise our reputation for efficiency and good service. What can we do?

In fact, we’ve been answering that question for some time. Our retail partner, and Ireland’s leading grocery retailer, SuperValu has a strong track record of introducing energy-efficient equipment to its independent stores. Energy-saving refrigeration cabinet doors and LED lighting are already making a difference to energy usage in a number of major SuperValu stores across the island of Ireland.

Of course, there is always more we can do. Which is why solar panels will be installed in up to 30 of SuperValu’s stores over the next two years – and why SuperValu is committing to the reduction of energy consumption across its estate by 20 per cent over the next two years.

These solar PV panels won’t just supply a portion of the electricity the stores need. Some of the electricity generated by the solar panels will also be used to supply energy to electric car charging points at selected stores.

These are not isolated initiatives. Solar panels and energy-efficient stores help us and our partners to reduce the environmental impact of our businesses, but we are also doing a lot more.

Our ambition is to be the most trusted and most sustainable brand in Ireland. This ambition has inspired a sustainability strategy which we call Taking care of our world. It brings together a number of environmentally friendly initiatives, like using renewable energy, reducing food waste, and cutting down on packaging. In fact it goes much further – for example, supporting local food entrepreneurs, offering healthy food promotions and working with food redistribution charities. And that’s far from all, as a quick look at our sustainability pages of our website will make clear.

This isn’t just an Irish challenge, of course; it’s a global one. In 2015, the UN Sustainable Development Goals (SDGs) were published. They included guidelines on what businesses could do to make their operations more sustainable. Musgrave became one of the first companies globally to embed the UN principles in its sustainability strategy. We have, in fact, placed them at the core of our day-to-day business activities.

So, yes, we are proud of our success in Ireland’s food retail business. But we are equally proud that this success goes hand in hand with a strategy that is clearly addressing the sustainability challenge.

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