General Manager

Summary

Job ref: 10882

Job Type: Operations

Location: Sallynoggin, Co Dublin

Closing Date: 31 January 2020



General Manager

  • Roles and Responsibilities
  • Work closely with wider Regional team to develop and implement the growth and profit strategy for the MarketPlace brand across collect, delivered and the online channel for the region.
  • Build strong influential relationships with foodservice and retail customers to understand and meet their needs.
  • Consistently deliver excellent service to customers, focusing on maximising profitable sales to the customers and growing the customer`s loyalty to Musgrave.
  • Ensure that all pricing decisions, which contribute to margin, are managed within policy and are accounted for.
  • Plan, agree and achieve, branch budgetary performance targets i.e sales, margin costs and profit.
  • Manage debtors within debtor policy guidelines and agreed credit terms.
  • Develop and implement effective cost reduction initiatives to reduce branch operating costs to agreed minimum effective level.
  • Maximise branch cash contribution through effective management of stocks, capital expenditure and debtors.
  • Achieve and improve all site operational KPIs (including store costs, standards, margin, availability, stock, profit, wastage, labour, mystery shopper)
  • Implement best practice divisional and branch operational procedures and ensure full compliance within the branch with divisional standards.
  • Effectively use management information systems at branch level to advance accurate analysis and support sound decision making.
  • Ensure the branch is fully compliant with regulatory and statutory operating controls and SOPs.
  • Develop and implement effective branch business development plans in line with collect business development objectives, ensure branch performance targets are met or exceeded.
  • Ensure the branch has the manpower resources and skill sets required to enable the effective operation of the business whilst maximizing cost efficiencies.
  • Ensure strong operational procedures are in place to manage and measure stock management i.e. shrinkage/loss.
  • Build and sustain a high performing engaged team by providing clear direction, stretch targets, regular reviews to manage all levels of performance (proactively manage under performance and recognise and encourage high performance).
  • Demonstrate the Musgrave leadership skills and values holding self and others accountable for meeting and exceeding objectives.
  • Maximise the potential of team members to encourage and sponsor talent to ensure succession within the branch and across the Group.
  • Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in most cost effective manner.
  • Ongoing training and development of all colleagues .
  • Communicate clearly and positively to engage all colleagues to ensure they understand their role in delivering the brand (business/branch objectives).
  • Implement key employee development plans to ensure the development of the competencies required to support and sustain business growth and to ensure succession plans are in place for key roles.

- Implement all necessary regulatory and statutory training and induction programmes.

  • Achieve all HR KPIs.
  • Ensure the safety, health and welfare at work of your employees.
  • Manage and conduct work activities in such a way as to ensure the safety, health and welfare at work of all employees.

- Manage and conduct work activities in such a way as to prevent any improper conduct or behaviour likely to endanger employees.

  • Implement the safety, health and welfare measures necessary for protection of employees

    The ideal candidate will have/be:

    • 10+ years` experience in a senior management position including management of a senior team. Experience of managing a large retail/wholesale business is essential.
    • Previous exposure to IR negotiations at a senior level.
    • Understands and is familiar with the grocery retail and/or foodservice markets.
    • A proven track record of delivering commercial results in a fast moving business environment.
    • Third level qualification - business or finance.
    • Full clean driving licence .



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