- Roles and Responsibilities
- Work closely with wider Regional team to develop and implement the growth and profit strategy for the MarketPlace brand across collect, delivered and the online channel for the region.
- Build strong influential relationships with foodservice and retail customers to understand and meet their needs.
- Consistently deliver excellent service to customers, focusing on maximising profitable sales to the customers and growing the customer`s loyalty to Musgrave.
- Ensure that all pricing decisions, which contribute to margin, are managed within policy and are accounted for.
- Plan, agree and achieve, branch budgetary performance targets i.e sales, margin costs and profit.
- Manage debtors within debtor policy guidelines and agreed credit terms.
- Develop and implement effective cost reduction initiatives to reduce branch operating costs to agreed minimum effective level.
- Maximise branch cash contribution through effective management of stocks, capital expenditure and debtors.
- Achieve and improve all site operational KPIs (including store costs, standards, margin, availability, stock, profit, wastage, labour, mystery shopper)
- Implement best practice divisional and branch operational procedures and ensure full compliance within the branch with divisional standards.
- Effectively use management information systems at branch level to advance accurate analysis and support sound decision making.
- Ensure the branch is fully compliant with regulatory and statutory operating controls and SOPs.
- Develop and implement effective branch business development plans in line with collect business development objectives, ensure branch performance targets are met or exceeded.
- Ensure the branch has the manpower resources and skill sets required to enable the effective operation of the business whilst maximizing cost efficiencies.
- Ensure strong operational procedures are in place to manage and measure stock management i.e. shrinkage/loss.
- Build and sustain a high performing engaged team by providing clear direction, stretch targets, regular reviews to manage all levels of performance (proactively manage under performance and recognise and encourage high performance).
- Demonstrate the Musgrave leadership skills and values holding self and others accountable for meeting and exceeding objectives.
- Maximise the potential of team members to encourage and sponsor talent to ensure succession within the branch and across the Group.
- Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in most cost effective manner.
- Ongoing training and development of all colleagues .
- Communicate clearly and positively to engage all colleagues to ensure they understand their role in delivering the brand (business/branch objectives).
- Implement key employee development plans to ensure the development of the competencies required to support and sustain business growth and to ensure succession plans are in place for key roles.
- Implement all necessary regulatory and statutory training and induction programmes. - Achieve all HR KPIs.
- Ensure the safety, health and welfare at work of your employees.
- Manage and conduct work activities in such a way as to ensure the safety, health and welfare at work of all employees.
- Manage and conduct work activities in such a way as to prevent any improper conduct or behaviour likely to endanger employees. - Implement the safety, health and welfare measures necessary for protection of employees
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