Credit Control Administrator


Job ref: 10918

Job Type: Finance

Location: Blanchardstown, Dublin 15

Closing Date: 31 March 2020

Credit Control Administrator

Business Overview

Musgrave is Ireland`s leading food retail and wholesale company. With more than 140 years of food and retail leadership behind us, today we`re building and developing market-leading brands that will deliver a prosperous future for ourselves, our people and our partners. Our retail brands include SuperValu, Centra, Daybreak, and Mace in Northern Ireland. In addition, Musgrave MarketPlace is Ireland`s leading wholesale supplier to retail, foodservice and SMEs. We are continuously changing and expanding our brand portfolio, with more recent brands including Frank and Honest Coffee, La Rousse Foods, and Chipmongers.

Role Objective

To support the Credit Control Manager in providing a professional credit control and administration service to the business.

Roles & Responsibilities

  • Ensure customers adhere to their agreed payment terms
  • Employing collection techniques as appropriate, including letters, phone calls and stop lists
  • Liaise & communicate with internal departments ensuring customer disputes/queries are resolved in a timely manner
  • Prepare weekly/monthly debt reports for sales team highlighting issues that require attention
  • Daily/weekly/monthly review & reporting of aged debt
  • Process all credit applications and set up once approved
  • R/D`s updated on to the system and pursued daily
  • Dealing with customer queries and the supply of PODs and copy invoices as requested
  • Debtors policy procedures to be adhered to on all overdue balances
  • Ensure accounts with unpaid cheque or direct debits are placed on credit stop until issues are resolved to our satisfaction
  • Ability to prioritise work under pressure

The ideal candidate will have/be:

Education & Experience

  • At least one years` experience working within a busy Credit Control/ Administration environment
  • Oracle Knowledge essential
  • Highly systems oriented & literate
  • Excellent communication & interpersonal skills
  • Excellent business acumen & numerical ability
  • Deadline focused and the ability to prioritize tasks
  • Confident & challenging
  • Strong customer focus


At least five years` experience working within a busy Credit Control/ Administration environment

-Oracle Knowledge essential

Apply Now

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