€50 contactless limit now in place in SuperValu, Centra and Musgrave MarketPlace enabled by Barclaycard Payments

Musgrave, Ireland’s leading food retail, wholesale and foodservice company, is pleased to announce that three of its retail brands – SuperValu, Centra and Musgrave MarketPlace – are accepting the new €50 contactless limit from today (1 April) as a result of its partnership with Barclaycard Payments. Customers are able to pay for purchases up to €50 with their contactless card or for higher value transactions with compatible smart devices.

Paul Adams, Head of Payment Acceptance, Barclaycard said: “We are proud to be working with Musgrave and taking a leadership role in Europe to start deploying a higher contactless threshold. By supporting the ability for Musgrave customers to spend up to €50 via contactless, we are playing a part in helping Irish consumers stay safe in these difficult times”.

Commenting, Musgrave CEO Noel Keeley added: “We welcome the decision by the banks to raise the contactless threshold and from today we are accepting €50 contactless payments. Musgrave has worked tirelessly to adopt all preventative measures available to ensure that our retail brands such as SuperValu, Centra and Musgrave MarketPlace can give our customers and our staff peace of mind. It’s important that people go about their shopping differently in order to make sure that everyone stays healthy and we would ask customers to tap and pay wherever possible or to use their smartphone for higher value purchases. We would like to thank our customers for their on-going patience and call on them to take note of the various measures currently in place.”

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Musgrave Group Statement on Coronavirus, COVID-19

Musgrave is closely monitoring the developing situation in relation to the Coronavirus COVID-19.

All of our operations as well as stores, warehouses and MarketPlace locations across our network of brands have been adhering to the latest updated guidelines provided by the Health Service Executive (HSE) or relevant health authority in their respective region.

The health of our colleagues, customers and supply chain partners is our top priority at this time. We have rolled out plexiglass screens across SuperValu, Centra, Daybreak and MarketPlace locations as an added protective measure for shoppers and colleagues. This follows the other preventative measures that have already been introduced such as hand sanitisers and social distancing practices; community support for the elderly and vulnerable; and minimising cash transactions where possible. We are also hiring hundreds of additional colleagues to ensure local communities are supplied with the food and products they need during this time.

We will continue to provide updates on our efforts as the situation evolves and updated guidance is announced.

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Plexiglass at tills for added protection

Plexiglass has been rolled out across SuperValu, Centra and Daybreak stores as an added protective measure for shoppers and cashiers against Coronavirus. This follows the other social distancing and preventative measures that have already been introduced such as hand sanitisers and tape on the floor to show customers how far to stay apart in queues, along with community supports for elderly and vulnerable people.

Commenting on the plexiglass installations, Managing Director of SuperValu and Centra, Martin Kelleher said: “We are going above and beyond for our team and customers who visit our stores by making this investment. It is very important for us to give peace of mind to our people, especially our cashiers who are the face of our retail stores. As we have said previously, it’s important that people go about their shopping differently to make sure that everyone stays healthy.”

“We would like to thank our customers for their ongoing patience and call on them to take note of the various measures in place. We also welcome the announcement by the banks that they will be raising the contactless threshold to €50 and would ask customers to tap and pay wherever possible, or to use their smartphone for higher value purchases.”

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Musgrave To Hire Hundreds of New Staff To Boost Supply Chain Capacity

Musgrave, Ireland’s leading food retail, wholesale and foodservice company, has announced that it will hire hundreds of new staff on a temporary basis in response to increased demand it is seeing across the company’s retail stores around the country. Musgrave is primarily recruiting people with experience in retail, fresh food, hospitality, driving and warehousing, and has reached out to representative groups of businesses who have been impacted by COVID-19 such as the Restaurants Association of Ireland and the Irish Hotels Federation.

Musgrave has asked that any businesses that have been forced to temporarily lay off staff with expertise in these areas should contact its HR team on resourcinghub@musgrave.ie. Individuals interested in applying directly can find details of the positions on MusgraveGroup.com/careers, SuperValu.ie/careers and Centra.ie/careers. Musgrave has indicated that it may hire more temporary staff if the COVID-19 crisis continues for the medium to long term, and has advised applicants to continue to monitor its career websites for potential opportunities.

In addition to the opportunities available directly with Musgrave, the company’s retail partners across the country who operate SuperValu, Centra and Daybreak stores are also hiring directly, and Musgrave has advised that people whose employment has been impacted to  contact their local store  about potential opportunities.

Commenting, Musgrave CEO Noel Keeley said: “We are doing all that we can, in the safest way that we can, to support communities across Ireland during this difficult time. There has been a huge increase in demand across our network for the past week and a half and we expect to see increased footfall for an extended period now. To meet this level of demand, we need to increase our team numbers and ensure we have enough people to allow our current staff get time to rest.”

We are very conscious that there are thousands of people that have found themselves out of work. Anyone with retail, fresh food, hospitality, driving and  warehousing experience would suit the roles on offer, which are available in a variety of locations across the country. We’re working closely with different representative bodies to prioritise those in the restaurant, food and retail sectors who were amongst the first to lose their jobs because of Covid-19.”

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Centra Dame Street Wins Store of the Year

Centra Dame Street in Dublin has been named the best Centra in Ireland, scooping the Store of the Year award for 2020. The store received the much-coveted accolade at the Centra National Conference, which took place at the Great Southern Hotel, Killarney. Centra Dame Street also won the High Convenience award at the Centra event.

Store owners Paul Thornton and Ger Thornton received the awards from Martin Kelleher, Managing Director of Centra, Dan Curtin, Centra Sales Director and JF Michel, Account Director of Three Business, competition sponsors.

As part of the competitive process, retail consultant Dr Alan Collins audited Centra stores throughout Ireland, with each participating store assessed for its range, quality, customer service, hygiene, service offering and local community involvement.

Receiving the awards, the Thorntons paid tribute to the team at Centra in Dame Street and acknowledged that their enthusiasm and dedication were determining factors in the Dublin store being selected as 2020 Centra Store of the Year and High Convenience Store of the Year.

“It is a great honour to accept these awards on behalf of all our hard-working and dedicated staff members at Centra Dame Street. Receiving this recognition would not have happened without our team and it is great to see their efforts rewarded. They are a super team of professionals who constantly strive for the best service, healthy convenience offering and value of money to our customers,” they said.

Commenting on the double award winners, competition judge Dr Alan Collins said: “You can sense passion as soon as you step foot in the door at Centra Dame Street. There’s something about the store that makes it so special. Perhaps it is how it is always a delight to engage with owners who are passionate about their stores, colleagues, customers and communities, which is in abundance at the Dublin store. It is the type of store everybody should have and want in their communities. Congratulations to everyone at Centra Dame Street on this great achievement”.

Dan Curtin, Sales Director, Centra, commended all Centra retailers for their contribution to redefining convenience shopping. “Centra stores, such as Centra Dame Street, are perfect examples of independent retailers working hard in their local communities to ensure their customers have the best experience in their store.  They provide choice, value and excellent service within their locality on a daily basis. Congratulations to the team at Centra Dame Street, who have gone above and beyond to achieve top class standards right across the store.”

With a total of 473 stores, Centra employs almost 11,000 people and serves over three million customers per week. Centra invests more than €240 million in local communities per annum, which is the equivalent of €4.5 million per week through a combination of payments to local suppliers, acquisition of local business services, wages, charitable donations and local sponsorships.

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Scally’s SuperValu Wins International Award For Its Autism Friendly Initiatives

Scally’s SuperValu in Clonakilty, Co Cork has won a major international award for its trailblazing autism-friendly initiatives. The Clonakilty store was named winner in the Diversity & Inclusion category of the 2019 IGD Awards, which celebrate the best of the global food and consumer goods industry.

At the gala event at the Tobacco Dock, London, on Thursday, November 7th, Scally’s SuperValu beat global brands such as Coca-Cola and retail groups such as Co-Op Group to scoop the coveted Diversity & Inclusion prize.

Working together with SuperValu, Ireland’s leading food retailer, Scally’s SuperValu has led the way in the Irish food retail sector in championing autism initiatives. As part of SuperValu’s autism-friendly shopping programme, the Clonakilty store has provided specialised training to staff and organised autism-friendly shopping nights in the store.

SuperValu’s autism programme is part of its commitment to building sustainable communities across Ireland. Following on from the launch of its in-store autism-friendly initiatives, last year, Scally’s worked together with autism charity AsIAm and other local businesses in the Cork town to gain recognition for Clonakilty as Ireland’s first autism-friendly town.

Scally’s innovative approach to inclusion has led to 10 other towns in Ireland becoming autism-friendly and 90 other SuperValu stores offering tailored services for people with autism.

Speaking about the award win, Eugene Scally, Scally’s SuperValu Clonakilty, said, “I am delighted to accept the IGD Award for Diversity & Inclusion award on behalf of all the hard-working, dedicated team in Scally’s SuperValu. Winning this award demonstrates that by working together with our customers and the local community in Clonakilty to introduce autism-friendly initiatives, we can make a real, positive difference to people’s lives.”

The IGD Diversity & Inclusion Award win follows Scally’s SuperValu winning two categories at the Best in Fresh awards, where the store was recognised for Excellence in Fresh Food Retailing in a Large Supermarket and for Ireland’s Best Fresh Meat Offering.

SuperValu has 220 stores nationwide and serves over 2.6 million customers every week. SuperValu continues to source locally wherever possible, with 75% of everything on SuperValu’s shelves sourced in Ireland, helping to sustain 30,000 jobs in the Irish economy.

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SuperValu, Centra and Mace in Northern Ireland Join Forces with DELI LITES for New Food-to-Go Range

County Down based supplier working with leading NI convenience retailers

SuperValu, Centra and Mace have joined forces with Warrenpoint based Food-to-Go supplier, DELI LITES to launch an exciting new Fresh for You range for stores across Northern Ireland.

The brand-new range, with over 30 product lines including sandwiches, wraps and salads, is now available in 20 stores across the province with further rollouts taking place in the coming weeks.

Commenting on the partnership, Ed Bates, Food-to-Go Category Manager with SuperValu, Centra and Mace said: “Providing fresh food-to-go options for our customers across our network of SuperValu, Centra and Mace stores is at the heart of what we do. We are continually looking for opportunities to work alongside local suppliers and are delighted to partner with DELI LITES for our new Fresh for You range which has been carefully selected to suit a wide variety of tastes. From slim jims and deep fill sandwiches, to gourmet salads and flatbreads – there really is something for everyone.”

DELI LITES is a market leading and award-winning County Down based supplier, making and supplying salads and sandwiches for over 20 years.

Speaking about the new range, Barbara Hawkins, Key Account Manager with DELI LITES said: “We are delighted to collaborate with Musgrave NI to bring this new product range to the market. Our passion for food, innovation and the quality of our products are what drives us as a business and it has been extremely rewarding to work with Musgrave NI who pride themselves in Food Leadership as one of the key pillars of their business. This range will deliver consistently on flavour and quality across the store estate, whilst also injecting innovation and seasonality throughout the year.”

DELI LITES was founded by Brian and Jackie Reid in 1998 and employs 300 people at their production and Food Innovation Hub in Warrenpoint. The business produces over 20 million hand-made sandwiches, wraps and salads annually and distributes across Ireland, UK and Europe.

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Musgrave ‘Tri’ and Succeed in Raising Much Needed Funds for Irish Charities

Over €200k Raised For Three Charities at Musgrave 2019 Triathlon

The annual Musgrave Triathlon took place on Saturday, 31st August at Farran Woods, Co. Cork with more than 130 teams lacing up their runners, donning their goggles and jumping on their bikes on behalf of the 2019 chosen charities; Breakthrough Cancer Research, AsIAm and Focus Ireland.

Since its inception 18 years ago the Musgrave Triathlon has raised an outstanding €4.6 million to support Irish charities make a difference in our communities. This year alone an astonishing €200k was generated for three extremely worthy causes. In the summer months leading up this charity sporting challenge, there were also many Musgrave departmental fundraising events to further increase the sum of money raised. The Musgrave Supply Chain team raised €1,890 through their ‘The Grazing Table’ breakfast pop-up and concert ticket raffle, while the staff in the Cork Warehouse were not afraid of getting their hands wet and raised €1,670 with a dunk tank & raffle. Other staff fundraising activities included a Treadmill Challenge covering 81km, Long Puck, Pre-loved Dress Sale, Long Table Lunch and many more.

This years’ charities, Breakthrough Cancer Research, AsIAm and Focus Ireland, are a constant pillar of support for so many communities throughout Ireland, and this fundraising drive allows them to provide even better services throughout the country. Since the first Musgrave Triathlon in 2002, the sheer generosity of the Irish public is evident through the strong participation and commitment of their retailers, suppliers, staff, participants and volunteers. Individuals such as these continue to exceed expectations by supporting this annual event and increasing the funds raised year on year.

Either as part of a team or as an individual, participants in this years’ Triathlon undertook an 800m swim, 20km cycle and 5km run in the picturesque setting of Farran Woods and the National Rowing Centre. There was also a large number of volunteers on hand helping out during the day; at registration, providing supervision on course, manning water stations and most importantly showing support to athletes.

Not only is this Triathlon an amazing fundraiser but it has been a very popular family fun day. This year’s fun day included a number of activities to keep the kids entertained, including a very popular merry-go-round. Autism charity, AsIAm also erected an Autism Friendly Tent at the Triathlon for people to come and take time out and enjoy some calm during the hustle and bustle of the day. Musgrave partners including Mr Tayto, Naked Juices, Clonakilty Food and Glenilen and brands  like Frank & Honest Coffee, Mood Ice Cream, to name just a few, were on hand to feed the participants and their families, while Munster Triathlon Ambassador, Rob Heffernan was in situ cheering on and motivating participants throughout the course of the day.

Managing Director of SuperValu & Centra, Martin Kelleher commented in relation to this event saying, “It is with great pride that I can yet again say the Musgrave Triathlon has successfully raised another substantial amount of money this year, for charities that do such amazing work in our communities. These worthy charities provide constant help and support to those in need, and it is wonderful to see participants from communities all across Ireland once again lace up their runners and don their goggles to take part in such a fantastic event. We have once again welcomed an increased number of participants this year, and all involved are very proud of the support that in turn is provided to the chosen beneficiaries. Working with our SuperValu and Centra retail partners, we are honoured to support Irish charities to raise much-needed funds that will help communities all across the country.”

Funds raised for this year’s chosen charities will be used for;

  • A three-year PHD scholarship programme with Breakthrough Cancer Research, to help them find new treatments for cancer and hopefully save lives.
  • AsIAm to put in place a full-time community support officer. This individual will be available full time for autistic adults and family members to get in touch with and seek guidance and advice from on a whole range of topics such as accessing diagnosis and services, to dealing with challenges around employment, making friends, or living independently.
  • Focus Ireland to support all their students who have come through their service and help them back into third level education, into career path plans, apprenticeships and develop a career for themselves once they have accommodation.

For those who did not take to the starting line on Saturday you still have the opportunity to donate and show your support for these three deserved Irish charities. To donate to these three charities, or for further information on the Musgrave Triathlon visit www.musgrave-triathlon.com

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SuperValu strengthens its commitment to Autism Friendly Communities by announcing 11 more towns on the Journey to becoming Autism-Friendly

71% of the autism community believes awareness and understanding of autism has increased

Thursday, 19th September 2019 – SuperValu has announced an additional 11 towns on the journey to becoming autism-friendly, continuing to advance its national campaign in partnership with AsIAm, Ireland’s national autism charity and advocacy organisation. The towns include Clane, Bray, Greystones, Wicklow Town, New Ross, Skerries, Lucan, Castlebar, Mallow, Listowel and Tralee.

In conjunction with the announcement, a survey conducted by AsIAm showed that presently the autism community does not find society accessible, understanding and inclusive – but that simple steps could be taken to help change this. A total of 240 people were surveyed who either have autism or know someone closely who does. Those surveyed were asked several questions about their perception of how autism is recognized and understood in retail and in the wider community.

  • 97% of respondents believe that the general public do not understand enough about autism.
  • 89% believe it is important that the general public is educated about autism.
  • 90% say that it is important that their community is autism-friendly.

Despite the majority of those surveyed claiming that the public do not understand enough about autism, 71% believe awareness and understanding of autism has increased in Ireland in the last year. On this, AsIAm CEO Adam Harris says that “awareness and understanding of autism needs to shift to acceptance and support”.

Even more striking were the answers offered by those surveyed in relation to their shopping experiences:

  • 82% believe that most businesses or organizations in their community do not provide the necessary tools to help them participate.
  • However, 62% said they had shopped in an autism-friendly store.
  • 79% believe that most businesses or organizations in their community do not provide a supportive sensory environment which meets their needs.
  • 88% say that if a community was officially autism-friendly it would make them more likely to visit there.

Simple measures can be the difference between exclusion and inclusion, and the survey showed it wouldn’t take a lot for people with autism to have their experiences improved. For example, 50% of respondents said that even if staff were understanding of autism it would greatly improve their experience.

SuperValu are pioneering these changes in-store, and they have also been the enabler in trying to make communities autism-friendly in general through their Autism Friendly Towns campaign. In its first year, the campaign has grown significantly in scale. Having begun as one town in Clonakilty, Co Cork it is outstanding to now welcome these additional 11 towns. The aim of this campaign is to communicate the message that communities fully accessible for autistic people are stronger, more sustainable places to live.

Martin Kelleher, SuperValu Managing Director commented, “As a business, we are on a journey to help make our communities more autism-friendly. Today’s announcement of 11 more towns joining our campaign shows that our roadmap for change is working hard and delivering more inclusive communities. But the work doesn’t stop there. Over 100 of our Supervalu stores offer autism-friendly shopping times, with reduced lighting and less noise. In addition, we are hosting community events and awareness campaigns working with AsIAm, to drive the autism awareness message and make sure more and more communities join us in our aim of becoming an autism-friendly nation.”

AsIAM CEO Adam Harris added, “As Ireland’s National Autism Organisation we are proud to have developed a robust but achievable framework for communities to become autism friendly, in partnership with our colleagues in SuperValu. Autistic people live, work and play in every community across the country. Too often a lack of understanding prevents autistic people from fully participating and contributing to the community. Small steps can make a big difference and communities working together to increase understanding and improve accessibility will bring about happier, healthier lives for autistic people. We look forward to supporting these towns as they go on the journey towards our accreditation.” Adam hosts the AsIAm National Conference taking place this weekend in Malahide, Co. Dublin.

SuperValu’s ambition is to build more inclusive communities across Ireland and their work with AsIAm has allowed them to ensure that they use their unique position in the heart of Irish towns to make positive changes across the entire community. The retailer is committed to raising understanding and awareness of autism among its customers and staff. With over 50,000 families in Ireland living with autism, those affected face barriers to inclusion because of the attitudes of people who may not have first-hand experience of autism.

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17 Jobs On Offer At Musgrave As Part Of 2020 Graduate Programme  

Musgrave, Ireland’s leading food retail, wholesale and foodservice company has announced that it is accepting applications for the 2020 intake of its award-winning Graduate Programme. 17 roles will be available to graduates, with an opportunity to build a career with Musgrave in the areas of Trading, Finance, Marketing, Supply Chain, Digital and Operations.

The Musgrave Graduate Programme offers graduates a structured transition programme from college to the workplace. It provides personal and professional development through a bespoke programme run in partnership with the Irish Management Institute (IMI), in addition to ongoing support and coaching from Musgrave’s senior management team.

This development focus complements the Programme’s ambition to grow each graduates’ potential and skills in functional roles, aligned with meeting Musgrave’s Talent requirements.

As part of the Programme, participants are set a strategic business challenge and present their recommendations to the CEO and Executive team at the annual Graduate Summit.  Recommendations from the 2019 Summit, with an emphasis on sustainable growth and aligned with Musgrave’s sustainability strategy ‘Taking Care of our World’, are currently being integrated into the business.

Musgrave’s success in developing early career Talent has been recognised with major industry awards in recent times including “Graduate Employer of the Year <40 intake” and “Best Graduate Training and Development Programme – business/ management programme” at the 2019 gradireland Graduate Recruitment Awards. This recognition builds on earlier successes when Musgrave Graduate, Ross Kerrigan was named the 2018 gradireland Graduate Employee of the Year and the Programme won the Best Talent Development Initiative at the IITD National Training Awards.

Graduates who are successful in their application will work in key functional roles, supporting Musgrave in feeding one in three people across Ireland. Graduates will also manage relationships with local suppliers, and support local entrepreneurial retailers, ultimately contributing to Musgrave’s Growing Good Business strategy.

Commenting on the launch of the 2020 Graduate Programme, Matt O’Callaghan, Chief Human Resources Officer, said: “As Ireland’s largest private-sector employer, we are delighted to provide the opportunity to work at Musgrave through our Graduate Programme, build a range of business skills and gain valuable experience and exposure. We welcome applications from talented people who want to be part of a thriving business with real purpose, delivering high quality, healthy and inspiring food to all.”

The Musgrave Graduate Programme has provided an early career Talent pipeline for over 25 years and is a proven launchpad for successful and rewarding careers with the company. Former graduates currently hold senior leadership roles in the Finance; Innovation and Consumer Insight; Business Services and Trading functions.

Musgrave is also a destination place to work for experienced professionals who are looking for new experiences in a fast-paced and dynamic environment. Recent opportunities have included roles in buying, information security, consumer insights and finance.

Representatives from Musgrave will be on campus to talk to interested applicants at Graduate Fairs in universities across the island of Ireland throughout September and October.

To apply for the 2020 Programme or to discover Musgrave graduates’ stories, visit www.musgravegraduates.com  Professionals looking for new career opportunities outside of the Musgrave Graduate Programme can view current vacancies on www.musgravegroup.com

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