Our strategy

Customer ServiceWith pressure on everyone's wallet, consumer spending patterns have transformed in all our markets. More than ever the focus now is on value – all of us are looking at ways to make our food budgets go further. This plays to our strengths.


Achieving lowest cost without compromising quality means we are sharpening processes and reducing costs right across our business. It means investing in systems and infrastructure to secure efficiencies that can help reduce the cost of a family shop. It also means offering the right promotions for each market, at the right time. Providing competitive advantage & consumer value where, when & how they are needed most.


Extensive brand development means all our brands now serve as invaluable competitive assets for our retail partners in tough trading conditions. We're working hard to ensure consumers see beyond the fascia to the quality and value associated with all our brands.

Continuing to promote community active retailing and associate our brands with trust, quality, value and innovation remains at the heart of our development strategy for the foreseeable future.

Press releases

Annual review

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